Change/cancel order

Do you want to change or cancel an order? Please contact us as soon as possible. As long as the order has not left our warehouse yet, we can amend or cancel it directly for you.

Is the order already on the way? Then you can best refuse the order. You then inform the postman that you do not want to accept the order. PostNL will then return the order to us. Once we have received this return, we will contact you immediately in order to find a suitable solution. Refusing an order is free of charge. Did you accept the order with the postman? Then the shipping costs are for your own account.